We use a number of different cookies on our site. If you do not know what cookies are or how to control or delete them then we recommend that you visit http://www.aboutcookies.org for detailed guidance.
The list below describes the cookies we use on this site and what we use them for. Currently we operate an “implied consent” policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site or you should delete the cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.).
First Party Cookies
These are cookies that are set by this website directly.
We use Persistent Basket Cookie to remember what you have put into your shopping basket over an extended period of time. This Cookie only stores basic data about your basket strictly for use by our website. The cookie has an expiration of 12 months.
We use a session cookie to remember your log in for you if you are a registered user and we deem these as being strictly necessary to the working of the website. If these are disabled then various functionality on the site will be broken.
Third Party Cookies
We use Nosto which is a separate service to the website and is not involved with the core functionality like orders, payment and deliveries etc. Nosto sets two different kinds of cookies:
- A cookie to log visits to the website; and
- A cookie to log visit history (shopping basket restore and product browsing information).
We use Qubit Opentag. The Opentag cookie is set and is prefixed with ‘qtag_’. It contains details on the following:
- Number of pageviews
- Number of sessions
- Landing pages
The data in this cookie can be used by Opentag in a variety of ways, including:
- Advanced filter logic
Heat Mapping & Session Recording
Heat Mapping services are used to display the areas of a page where Users most frequently move the mouse or click. This shows where the points of interest are. These services make it possible to monitor and analyse web traffic and keep track of User behaviour. Some of these services may record sessions and make them available for later visual playback.
Hotjar is a session recording and heat mapping service provided by Hotjar Ltd. Hotjar honours generic "Do Not Track” headers. This means the browser can tell its script not to collect any of the User's data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.
More information on session cookies and what they are used for can be found at http://allaboutcookies.org/cookies/session-cookies-used-for.html